Lorna's Blog
Culture Is What You Tolerate: The Behaviors That Quietly Shape Your Organization
At a Glance Organizational culture is shaped not by stated values, but by the behaviors leaders consistently tolerate or address in the workplace. Leadership tolerance of negative behaviors can gradually erode team cohesion, trust, and performance, eventually...
What Happens to Retention When Culture Isn’t Right?
At a Glance Workplace culture is a key driver of employee retention, with open communication, mutual respect, psychological safety, and shared purpose as core elements. Leadership plays a crucial role in shaping and sustaining a positive culture that directly impacts...
How Do You Know If Your Culture Is Healthy?
At a Glance A healthy organizational culture is characterized by psychological safety, alignment between values and actions, transparent communication, and leadership modeling positive norms. Warning signs of cultural issues include perception gaps, hidden...
The Culture Gap: What Leaders Think They’re Creating vs. What Employees Experience
At a Glance A culture gap can form when there’s a disconnect between leadership’s intent and employees’ actual workplace experiences, often influenced by differing communication styles and perceptions. Warning signs of a culture gap include both obvious issues (like...
When Culture Is Wrong, Performance Pays the Price
At a Glance Organizational culture significantly influences employee performance, organizational outcomes, and overall business success. Research shows that poor workplace culture leads to dysfunctional behaviors, higher turnover, financial costs, reputational damage,...
Culture ROI: The Business Case for a Healthy Organizational Culture
At a Glance Organizational culture significantly impacts business performance, influencing employee engagement, productivity, and overall company outcomes. Leaders play a critical role in shaping culture by setting the tone, building trust, and aligning behaviors with...
Workplace Culture: Turning Words into Behaviour
At a Glance Organizational culture, shaped by shared behaviors, norms, and values, is a powerful driver of workplace engagement, innovation, trust, and business success. Leadership plays a critical role in shaping and reinforcing culture through consistent actions...
Why Organizational Culture Matters More Than Ever
At a Glance Organizational culture in 2026 is central to employee retention, brand identity, and business outcomes, surpassing traditional policies and strategies in influence. Hybrid work environments and AI adoption present new challenges and opportunities,...
Turn Toxic Workplace Culture Into Healthy Culture
At a Glance Toxic workplace culture negatively affects teams and organizations, and addressing it requires more than just identifying and blaming individual "bad eggs." Lasting change comes from examining and transforming the systems, processes, and cultural norms...
From Values to Behaviors: Creating a Culture That Scales
At a Glance Scaling organizational culture requires leaders to balance growth objectives with maintaining a healthy, unified culture. Managers play a pivotal role as culture ambassadors, modeling values and reinforcing standards throughout the organization. Adapting...