Lorna's Blog

At a Glance Empathy in communication is highlighted as the foundation of trust, emphasizing understanding and sharing others' feelings. The role of empathy in establishing trust is discussed, focusing on active listening, compassion, and creating a space for open...

At a Glance Importance of honest communication in building trust in relationships, both personal and professional. Impact of honest communication in business environments, including setting companies apart and fostering collaborative partnerships. The cost of not...

At a Glance Trust is the cornerstone of effective feedback, fostering growth and innovation in professional relationships. Feedback delivery and reception are influenced by the level of trust present in the interaction. Building a culture of trust involves honesty,...

At a Glance Miscommunication challenges in the digital age: Trust, tone, and technology are key pillars. Impact of digital transformation on professional communication: Shift from face-to-face to virtual interactions. Virtual communication obstacles: Absence of...

At a Glance Importance of trust in navigating difficult conversations for growth and understanding in relationships. Strategies for building trust in tough discussions, including empathy, active listening, and mindset shifts. Techniques for managing emotional tension...

At a Glance Transparent communication is crucial for establishing trust in organizations by promoting openness, honesty, and inclusivity. Leadership plays a vital role in fostering transparent communication through setting examples, modeling transparency, and creating...

At a Glance Active listening is a powerful tool for building trust in the workplace by demonstrating genuine interest and understanding in what others have to say. Trust in the workplace enhances communication, boosts morale, increases productivity, improves...

At a Glance Importance of trust in navigating difficult conversations for growth and understanding in relationships. Strategies for building trust in tough discussions, including empathy, active listening, and mindset shifts. Techniques for managing emotional tension...

At a Glance Trust and inclusivity are crucial for successful teamwork in diverse work environments. Diverse teams bring enhanced creativity, improved decision-making, broader market insight, and greater adaptability. Communication barriers, cultural differences,...

At a Glance Building trust is crucial for transforming dysfunctional teams into high-performing units. Dysfunctional teams exhibit specific characteristics that hinder performance and productivity. Understanding and overcoming team dysfunction requires targeted...